Integrating Stripe with Chatbase allows your custom chatbot to access and display key billing information directly to users, enhancing customer support and transparency. With this integration, your chatbot can securely retrieve and show users their subscriptions and invoice history, streamlining common billing inquiries. This setup provides a fast, automated way to manage subscription details, while giving users a clear view of their payment status and history—all within the chat experience. This guide will walk you through the steps to connect Stripe to your Chatbase chatbot, enabling smooth and secure access to subscription and invoice data.

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Step 1: Access and Configure Your Chatbase Chatbot

These steps assume that you have already created a Chatbase account and that you have a Chatbase chatbot already available for use. If you haven’t yet, create a free Chatbase account and build your first AI chatbot. For example, you can create a company FAQ chatbot to handle common employee questions or build a recruiting assistant to screen candidates and schedule interviews. Get your chatbot ready before moving to the integration. Read More: A step-by-step guide to creating a Chatbase chatbot in just a few minutes.

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Step 2: Locate the Stripe Integration

1. Once you have a Chatbase account and a chatbot set up, head over to your dashboard. On your dashboard, you’ll find a list of all the chatbots you have created. Locate and click on the chatbot you wish to integrate with Stripe.
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2. After clicking on a chatbot, the chatbot preview page should come up, click on Actions at the top of the page and then the Integrations tab on the left side of the page. This will take you to a page with a list of integration options. 3. Click on Connect under the Stripe card
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4. Up next, you’ll be asked to authorize Chatbase to access your Stripe account.
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5. After clicking on Continue you will be asked to choose the account you want to connect to.
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5. If all goes well, you should be redirected back to Chatbase with a message saying “Stripe integration successful.”
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6. Add Stripe accounts to your customers’ contacts. For more information, see Contacts.

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Step 3: Start Chatting!

That’s it! Your Chatbase chatbot is now integrated and ready to provide superb customer support.