How Sandbox VR gives 1,000+ employees instant operational answers across 90 locations
93%
Resolution accuracy
1000+
Questions resolved per week
4.8The leading AI agent for CX
Conversational agents for customer experience
AI agents that meet customers at every stage of their journey, across chat, email, and voice, to resolve issues end to end and increase revenue.
One agent for every customer interaction, runs support, sales, and product guidance 24/7
Customer Support agent
Resolve complex support queries accurately across live chat, email, phone, Slack, and more.
Sales agent
Engage prospects, answer product questions, and guide conversations toward revenue.
Product guidance agent
Help customers find info and understand your products with a clear, on-brand voice.
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara, Head of Startups
The agent lifecycle
Create AgentInstructions
Branding
Accent color
Procedure
1.Greet customer, ask about return.
2.Request order number or email.
3.Use lookup_order for details.
4.Confirm customer's return.
5.Check return window eligibility.
Model
Guardrails
Actions
Get invoices
Get slots
Retrieve products
The agent lifecycle
Connect your data sources, define your agent's role, and set guardrails. No code required — ready in minutes.
Instructions
Branding
Accent color
Procedure
1.Greet customer, ask about return.
2.Request order number or email.
3.Use lookup_order for details.
4.Confirm customer's return.
5.Check return window eligibility.
Model
Guardrails
Actions
Get invoices
Get slots
Retrieve products
Aplazo streamlines shopper and merchant support with AI agents across 50K+ merchants
The complete product suite for customer-facing agents. Build, deploy and optimize across every channel, on one platform.
Procedures written in plain language,
followed step by step with actions built in.
Widgets let agents respond with
interactive components, not just text.
Helpdesk built for AI and humans
working from the same conversation.
Backstage is your agent, offstage.
Ask it about customers, tell it what to fix.
Analytics on topics, sentiment, and trends.
Integrations with CRMs, helpdesks, and more.
Playground for testing models and settings.
“Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us.”
Mark Kupferman, CMO, Chuck E Cheese
Build once and deploy everywhere
Create AgentBuild once and deploy everywhere
Your customers can talk to your agent on your Website, Meta Apps, Slack and more!
Trusted by 10,000+ brands,
resolving millions of conversations
How Arcadis built a repeatable AI communication model for public infrastructure projects
100%
Official sourced answers
24/7
Citizen access to project info
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Built for your industry
Retail & E-commerceShoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.
Retail & E-commerce
Shoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.Technology
Your users want help inside the product, not a ticket queue. Embed an identity-verified AI agent in your app, docs, and Slack.Travel & Hospitality
Guests ask about availability, rates, and check-in at every hour. AI agents answer across chat, email, and voice, connected to your PMS and booking engine.Financial Services
Lost cards, disputed charges, and account changes cannot wait on hold. AI agents resolve them across every channel, inside the guardrails you set.The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.