Styled to your brand
Your colors, type, corner radius and tone. Configure it to match your site rather than accepting a vendor's default bubble.
Your always onconversational chat agent
It reasons through every question, not just matching a script, answers on brand from your own sources, and works wherever you deploy it.
Currently showing WhatsApp.
Deployed on
Trusted by over 10000+ businesses
4.8
Answers people can use immediately
01
Resolve it in the threadThe customer doesn't get sent to a help article or a form. They get the answer and the action in the same conversation.
02
Catch them before they goSomeone asks the question that decides whether they buy or churn. Answering it in seconds is the whole point.
03
Meet them where they areYour site, your product, and the apps they already use. One agent covers all of it and answers the same everywhere.
Three ways to put it on your site, and every app they already use
The same agent, presented to fit the job. A support widget and a homepage answer engine are very different experiences, and you shouldn't need two products to have both.
Also available on
Built to sit on your site, not on top of it
The things that decide whether a visitor engages with your chat or ignores it.
Replies with components, not just text
Product cards, order trackers, plan comparisons, slot pickers, and checklists appear inline so customers can act.
Answers with sources
It shows where an answer came from, so your team can audit it.
Localization
Detected from your website language or based on the visitor browser settings.
From the first question to the completed action
Your help center, policies, product data and documentation, answered directly rather than returned as a list of links to read.
The same agent your customers reach by chat and email
Chat isn't a separate product with its own configuration. It's the same agent, the same knowledge and the same rules, rendered for the web.
Shared knowledge
Uses the same connected sources, policies and product data. Nothing to re-upload or retrain.
Consistent procedures
Follows the same workflows, so every request takes the right path, whatever the channel.
One brand voice
Writes with the same tone, instructions and standards your customers already recognise.
Built-in guardrails
Applies the same rules around what it can say, do or promise in every response.
Trusted by over 10,000 brands.
Read customer story“Figuring out what to automate and what needs a human — Chatbase has been a great partner.”
Read customer story“A genuinely capable clinical tool, deployed without an engineering team.”
Read customer story“Chatbase really enables us to control AI without letting AI control us.”
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.