Customer stories

Trusted by companies worldwide to handle millions of customer interactions.

“Chatbase is a very friendly, non-technical platform. You don't need a big team or a complex integration to get real results.”

Maria Fernanda Castro, Merchant Operations Sr. Specialist

“The setup is easy, the adoption hurdle is lower than you fear, and the time your team gets back is immediate.”

LT Jacquin, Group Head of J Force

All customer stories

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2.2x lift in overall merchant closed-won rate

How Aplazo doubled merchant acquisition without adding headcount

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Resolving 50% of total support volume

How Jumia J Force scaled support to 8 African markets with Chatbase

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24/7 customer support on the app

How Opal serves millions of users with a small team

Better support starts today

Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.