Changelog

We’ve increased training-data storage across all paid plans to 40 MB - giving teams more room for product documentation, help-center data, and historical tickets.

→ Check updated limits: Pricing Page

Your AI Agent can now detect knowledge gaps - showing you which customer questions went unanswered because information was missing. You can instantly add data to fill those gaps, improving performance with every update.

• One-click data upload to fix gaps
• Continuous learning made simple

Chatbase helps companies build AI Agents for customer support and now getting started is faster than ever.

Our new onboarding automatically extracts your brand and business context from your website URL, guiding you through setup in minutes.

• Instant setup for new agents
• Auto-detection of brand name, tone, and website content
• Smarter first-response experience

→ Try it out: Getting Started Guide

We’ve added a new model from Anthropic: Claude Sonnet 4.5.

You can now select Claude Sonnet 4.5 in your Chatbase settings and start building right away.

To see how it compares with o3, o4 mini, and others, check our Model Comparison Guide.

We’ve rebuilt our URL training pipeline from the ground up. Your AI Agent now trains faster, extracts richer data, and processes even complex sites more accurately.

• New data-extraction engines
• Improved error handling for tricky URLs
• Consistent success across larger websites