Changelog
Gemini 3.5 flash is now available as a new model option for your Chatbase agents, giving you access to one of Google’s most capable and efficient models yet.
Built for fast, high-quality responses, Gemini 3.5 Flash delivers strong performance in handling complex customer questions, multi-step conversations, and long support contexts.
Giving you another super powerful model option for your Chatbase agents.
Explore all available models: Chatbase Models
Widgets let your AI agent respond with rich, visual interfaces right in the chat.
They allow agents to show structured data as interactive UI instead of long text responses. Widgets can also trigger actions directly from the conversation, making it possible for users to complete tasks without leaving the chat.
Use Widgets to display and interact with:
- Order summaries
- Flight details
- Weather forecasts
- Product cards
- Booking confirmations
- Any custom structured interface
They are fully customizable and built to work naturally with your Chatbase agents
Learn more in the docs:
The Chatbase Help Desk is a centralized workspace where your team can manage every customer conversation that requires human involvement. It unifies tickets from all channels into a single dashboard, ensuring nothing goes unresolved.
Each inquiry becomes a ticket that can be assigned and tracked from open to resolution, giving teams full visibility into status and ownership.
As AI agents handle more of the front line, the Help Desk acts as the control center for human oversight. AI drafts responses and suggests resolutions, while human agents review, approve or take over when needed.
With everything in one place, teams can resolve issues faster, reduce tool switching, and deliver a better customer experience.
Claude Opus 4.7 is now available as a new model for your Chatbase agents.
We’ve added GPT-5.5 to the list of available models on Chatbase, giving you more flexibility to choose the right model for your specific use case.
Described by OpenAI as their smartest and most intuitive model yet, GPT-5.5 brings improved performance and efficiency that you can apply directly to your Chatbase agents.