Changelog
We’ve added GPT-5.6 Luna and GPT-5.6 Terra to Chatbase, giving you access to the latest available models with even more flexibility when choosing the right model for your agent.
- GPT-5.6 Luna is optimized for speed and efficiency, making it a great choice for high-volume support while keeping costs low.
- GPT-5.6 Terra delivers stronger reasoning and more reliable instruction following, making it ideal for handling complex customer support conversations.
Get a clear overview of your support team’s performance with the new Helpdesk Analytics dashboard.
Track key Helpdesk metrics, including:
- Tickets created
- Solved and unsolved tickets
- Median first response time
- Median response time
- Median time to close
You can also filter your analytics by assignee to better understand individual performance and identity trends across your support team.
GLM 5.2 has joined the growing list of model available on Chatbase.
You can compare it with other available models directly in the Chatbase Playground to find the best fit for your use case.
We’ve expanded the Chatbase model family with two New Mistral AI models: Mistral Medium 3.5 and Mistral Small 4, giving you more options for your AI Agents.
Mistral Medium 3.5 prioritizes reliability for more complex use cases, while Mistral Small 4 focuses on speed, efficiency, and multilingual performance.
With the latest Mistral models now available alongside other leading AI providers, you have more options to choose the right balance of quality, speed, and cost for your use case.
We're continuing to expand the latest model options available for your AI agents. Claude Opus 4.8 is now available on Chatbase, giving teams access to Anthropic’s newest advancements in reasoning, reliability, and performance.
Claude Opus 4.8 brings improvements across complex reasoning, agentic workflows, coding, and long-running tasks, making it a strong option for AI agents that need to handle more complicated customer conversations and multi-step support requests.