Changelog

Your AI agent can now help customers update their billing address and contact info directly through chat.

No forms, no tickets, just a quick update right inside the conversation.

You can now build custom forms directly into your AI agent, fully client-side, with complete control over layout, structure, and styling.

Use forms to collect lead data, feedback, or survey responses inside the chat experience, no redirects, no extra tools.

Plus, you can connect form submissions to webhooks to trigger workflows, save data, or notify other tools.

→ Learn how to set up custom forms

Your AI Agent can now guide the conversation with clickable options that help your customers get to the right answers faster. Customize different suggestions based on:

• Previous conversation context
• Common follow-up questions
• Customer’s frequently asked questions

No more customers wondering what to ask next or how to phrase their question - just smooth, guided conversations that lead to faster solutions.

You can now connect Stripe to your Chatbase AI Agent and let it handle common billing questions automatically.

Once connected, your agent can: – Show users their subscription status – Find and display invoices (with the option to download)

No more digging through systems or asking support, your cusomers get answers, right in the chat.

Want to set it up? Just follow this step-by-step guide.

We've added two new lightweight models from OpenAI: o3 and o4 mini.

You can now select OpenAI o3 or o4 mini in your Chatbase settings and start building right away.

To explore how they compare to other available models, check out our Model Comparison Guide.