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Workspace Management

Creating a Team

To create a new workspace, click on the Create or join workspace button on the Select workspace dropdown menu.
Workspace Settings General
On the next page, you need to add the details for the workspace, which includes:
  • Workspace Name: Defines the agent’s display name within the dashboard.
  • Workspace URL: Specifies the workspace slug, visible only in the URL when accessing the workspace on the dashboard.
Important Note: You can choose any workspace URL you prefer, as long as it’s unique and doesn’t match with any existing workspace.
Workspace Settings General
After creating the workspace, you will be taken to a new page where you can press ‘New AI agent’ and start adding your sources to start your Chatbase journey!
Workspace Settings General

Duplicating your Agent

You can easily duplicate any agent by clicking the three dots icon and choosing Duplicate Agent.
Workspace Agent Duplication

What’s Not Copied

While most agent settings are copied, the following are not included:
  • Deployment integrations such as WhatsApp, Zendesk, Instagram, Email channel, etc.
  • Slack Notify action as Slack workspaces can’t be connected to multiple agents at the same time
  • Notion sources as Notion workspaces can’t be connected to multiple accounts

General Notes

  • Each workspace has its own AI agents, billing information, and plan. These are not shared between workspace.
  • Owners can change workspace settings (billing, plan, name), delete the workspace, and manage all AI agents within the workspace.
  • Members can only manage AI agents (train them, see data, delete them). They cannot change workspace settings.
  • Invite links expire 24 hours after it has been sent to an invitee.